Our engineers will visit your home to make a technical assessment of product specification, to ensure we order all the necessary materials to install your new system. This service is free.
Yes – we guarantee that the price we quote is the price we will charge.
Yes – all of our engineers are Gas Safe registered. We recommend that you always demand to see an engineer’s ID. All of our engineers carry Gas Safe Register ID, showing the type of work they are qualified to do, so you can be confident about their abilities.
Yes – we fit the best Vaillant, Worcester-Bosch, BAXI boilers, and provide full 7 or 10 years guarantees for parts and labour.
On the day we start working, we will deliver the major components, including the boiler, cylinders and radiators. The other components, fittings and pipework are stored in our vans.
A typical installation is between 1 and 2 days, but changing radiators, fitting an unvented system or running a new gas supply might take several days depending on the scale of the job. However, we will always inform you of how long we think it will take in advance.
Yes - we will talk you through everything you need to know about how to use your new boiler or central heating, as well as what to do if you need help at a later date. We will also provide you with all the necessary service records and documentation – essential if you ever want to sell your home.
We will cover your carpets and protect surfaces, and we guarantee to leave no mess when the work is finished. In addition, we will deliver all the necessary materials in advance, so we can start working as soon as we arrive.
Indeed, we guarantee to do everything we can to make your boiler installation a simple and speedy process, with the minimal disruption to you and your home.
We will take a 20% deposit on the signing of the contract and then, when the work is completed (we will let you know in advance when this will be), the outstanding balance may be paid by debit, credit card, cash, bank transfer and an invoice will be provided.
Once you central heating system or boiler is installed, we recommend that you should have a regular annual service to ensure it continues to work reliably. We will remind you of when this should take place.
In addition, we provide 7 or 10 year warranties for boiler parts and labour, and a 12 month warranty for any defects arising as a result of installation, including any problems with the components.